FedEx Developer Portal (2023)

Introduction

The FedEx Developer Portal provides everything our proprietors, compatible service providers, and third-party providers need. Our values of integrity, trust, reliability, and savviness are deeply integrated in our privacy focused platform. These values make it possible for both technical and non-technical users to get access to various sources of information and create solutions for their customers. Key information includes an explanation of each API offered, step by step guides, coherent sources of documentation, information on API certification and requirements, and access to support. The FedEx Developer Portal’s user-friendly platform encourages the world to explore its offerings.

 

Why nominated

 

BEST FINDABILITY OF PRODUCTS IN A DEVPORTAL:
The FedEx Developer Portal makes it easy for both technical and non-technical/business users to locate products and solutions for their needs. An easy-to understand guided path through the API documentation provides comprehensive information on our products, their use case, and steps for implementation. Allowing users to quickly test end-to-end solutions and launch scalable solutions. The FedEx Developer Portal site encourages users to navigate through its various layers and self-serve. In addition, our portal offers a dedicated technical support team, robust guide, and an FAQs page which assists users with most queries or issues that arise during the exploration or implementation stage.

 

BEST ONBOARDING:
The FedEx Developer Portal’s design leads with the objective to achieve ease of use and accessibility. The key features of the FedEx Developer portal’s onboarding process include easy to find APIs, API explanations, documentation, and sandbox testing. APIs are easily located in the portal’s homepage and provides explanations allowing users to easily understand which products fit their needs. Documentation provides a repository of information and references users need to efficiently commercialize their solutions. Coherent changelog, and references help to educate users on the extensive capabilities of FedEx REST APIs. Sandbox testing tool allows users to test configurations in a safe environment prior to production. Just released is the ability to test against virtualized endpoints, greatly improving performance and reliability. Moreover, the Dedicated API status page shows API performance over time and helps instill developer confidence in FedEx APIs. FedEx Developer portal’s accessible navigation reduces time to market by allowing users to quickly discover various types of relatable information and implement self-service solutions.

 

BEST INTERNATIONAL & LOCALIZED DEVPORTAL:
The FedEx Developer Portal is a global enterprise developer portal available in 196 countries across 26 translated languages. It provides an option to switch languages and locales through the landing page. The API overview, business context, and documentation are all translated in different locales for the users to understand the value offerings in their native language. The FedEx Developer Portal automatically adapts to visitor's context and locale. The portal caters to each users’ region with support and offers region specific services. The API reference is translated in several languages and are easily understandable. The FedEx developer portal undergoes a robust translation procedure, where the translation requests submitted for each page are reviewed by a local language expert which is then approved for a translations job. This procedure is undertaken to prevent any misunderstandings during translations.
 

Nominated in these Categories

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Best Findability of Products in a DevPortal

Developer experience

Devportals with easy to discover tools or structures that allow for finding APIs. 

globe

Best International & Localized DevPortal

Operational excellence

Developer portals that implement content strategies or mechanisms to accommodate the international or cultural diversity of an audience.

signposts

Best Onboarding

Developer experience

Developer portals that strike the right balance of just enough information to get an end user engaged, access, and up and running with an API product.