Rainforest Platform Portal (2025)

NOMINEE OVERVIEW

Rainforest’s developer portal enables vertical software companies to embed payment processing into their core SaaS product using a customizable combination of embeddable components and API integration. The portal features interactive documentation, end-to-end sandbox testing with event simulation, and detailed API logs. 

Our API docs and component studio are public. We're happy to provide access to the full portal upon request.
 

NOMINATION RATIONALE

1) BEST SOLUTION PORTAL

  • Integration can be completed in just a few days.
  • Documentation goes the extra mile with step-by-step instructions and code samples to create API calls in 15+ languages.
  • Support docs are embedded in the portal, so readers can easily understand the business context and use case for every feature, every component, and every API call.
  • Docs and sandbox environment support SSO, so developers can use our interactive API docs with permissions to the sandbox to quickly test API requests from the docs.
  • Interactive Component Studio allows the client to fully design and customize their embedded components in real-time. Once the component has the right styling and functionality, they can copy the code directly from the Component Studio.
  • Portal includes all http requests to Rainforest and the response back, so developers can quickly debug their integration.

 

2) BEST REFERENCE DOCUMENTATION BEYOND REST APIS

  • Content is searchable by keyword and organized by use case: merchant onboarding and management, payment acceptance, merchant deposits, reporting, and chargeback management.
  • Dev portal combines essential product and business context with developer documentation to help developers quickly understand each aspect of the integration, and how the integration works as a whole.
  • Interactive documentation generates code examples in 15+ languages. The fully featured sandbox environment supports simulating all payment and merchant flows to ensure the client can test every part of their integration before impacting their production integration. We also include full API logs to easily allow the developer to debug their integration between their software and Rainforest.
  • The interactive Component Studio allows the client to fully design and customize their embedded components in real-time. Once the component has the right styling and functionality, they can copy the code directly from the Component Studio

 

3) BEST ONBOARDING EXPERIENCE IN A DEVELOPER PORTAL

  • Developers can self-serve webhook configurations and API key management via the portal (https://docs.rainforestpay.com/docs/platform-portal), enabling an onboarding experience that does not require manual setup by Rainforest.
  • We provide an overview of the portal, as well as a step-by-step guide walking developers through the integration and Go-Live process.
  • Dev portal combines essential product and business context with developer documentation to help developers quickly understand each aspect of the integration, and how the integration works as a whole.
  • We include code examples, component screenshots, and diagrams to simplify complex integration concepts.
  • The interactive Component Studio allows the client to fully design and customize their embedded components in real-time. Once the component has the right styling and functionality, they can copy the code directly from the Component Studio
2025

Nominated in these Categories

magnifyer glass looking at data blocks

Best Solution Portal

Business impact

In this NEW category, we are looking for portals that offer a solution discovery path centered on the visitor's use case.

document and a cog wheel

Best Reference Documentation Beyond REST APIs

Developer experience

In this category, we are looking for developer portals that improve API reference documentation for a portfolio including GraphQL, asynchronous APIs, or other APIs.

signposts

Best Onboarding Experience in a Developer Portal

Developer experience

In this category, we are looking for portals that solve wicked zero-to-hero problems in outstanding ways.