Wultra
Introduction of the portal
Wultra provides leading banks and fintech companies with security solutions for their internet and mobile apps. Financial institutions can meet compliance with the regulatory requirements, and more importantly, detect and stop cyberattacks and protect their apps against a wide range of threats. The Wultra developer portal is an integral part of the product propositions since it helps developers navigate the complex ecosystem of cybersecurity products.
Why nominated
Last year, we were the finalists in the "Best Design" category. We did not win, and more importantly, we did not find out if our developer portal was better than Intercom. This really pushed our buttons. We stopped everything and put all our resources into making our developer portal better, stronger and faster.
We believe that our decision to make our product documentation public and release most of the software as open-source is a game-changer. We differentiate from the proprietary banking security solutions that are incomprehensive and often misleading by being open, transparent, and available for questions at any time, to anyone.
We selected all categories that are relevant to our documentation type.
- We are confident that our developer has a superb design and looks gorgeous.
- We invested extra time in improving documentation for various documentation types, such as the RESTful APIs or database structures to support our developers in navigating the docs, and we have an instant real-time chat for support.
- We also prioritized our products and put them clearly and prominently on the home page. We built something we can be proud of, and we made the developer portal our product showcase.
- Finally, while we still have room for improvement, we spent extra effort on documentation accessibility.
