Ably (2023)

Owner

Ably

Introduction

 

Ably is the scalable and five nines reliable middleware, used by developers at over 500 companies worldwide, to quickly build realtime applications - from collaborative experiences and live chat, to data broadcast and notifications. Supported by its globally distributed infrastructure, Ably offers 25 SDKs and partner integrations with technologies including Datadog, Kafka, and Vercel, that accelerate the delivery of realtime experiences.

 

Why nominated

 

Ably is transforming the way businesses build and deliver the realtime experiences that are critical for businesses today.

Estimates suggest that by 2025 30% of all global data consumed will result from realtime information exchange – that’s 150 billion devices predicted to be connected and consuming realtime data.

Yet, most teams can’t move fast enough to build and deliver the realtime experiences that consumers demand as developers struggle to piece together and scale complex systems, one application at a time. And despite the criticality of reliability in realtime experiences, businesses continue to choose to build in-house and face significant outages as a result - most realtime interactive experiences built in-house had significant outages in the past 18 months, driving users elsewhere.

Ably is changing this by making it easy for organizations to integrate realtime capabilities such as collaborative experiences, live chat, and notifications without having to worry about maintaining and scaling messy infrastructure.

Ably's pub/sub API and suite of SDKs can be seamlessly incorporated into existing cloud services with managed integrations. Today, Ably powers realtime experiences across over 250 million devices in 80 countries each month.

Ably believes that platform interoperability and open protocol support is better for our customers; because integration is simpler and technology lock-in is minimized. That’s why Ably supports open messaging protocols through its protocol adapters and provides connectors as part of its integration service to stream data into every imaginable open source or proprietary cloud based messaging and serverless platform. Managed integrations with other cloud services allow companies to deploy best-in class tooling across an entire stack and build event-driven applications using the ecosystems already invested in.

Ably’s commitment to empowering developers goes even further with API reference documentation that helps users get up and running quickly, plus ongoing support that was recently recognized by G2 in the Best Support and Highest User Adoption for Summer 2023 categories.
Developers can get started with Ably for free, using tutorials and documentation that includes quickstart guides and code samples.

In addition to this, Ably works closely in partnership with its customers. We connect users to our Developer Relations team and each other, encouraging them to share their successes and challenges, and helping to answer their questions on owned platforms like Discord and external platforms like StackOverflow and social media.

Ably is changing the way developers build and scale realtime experiences for users around the world. With its innovative middleware and infrastructure, accessible SDKs and APIs, and unlimited scalability, Ably is poised to lead the way in the realtime data technology industry.

What our customers say:

“Ably support is always quick to respond and not afraid to give technical answers, something I as a developer highly appreciates. When you talk to Ablys support you understand that you're actually talking to someone that knows the system they're supporting, rather than someone just reading the manual back to you.”

“It's easy to test and start using. You can create something using realtime very fast.”

“Ably provides a killer feature set, allowing our team to focus on building great solutions instead of reinventing the realtime wheel.”

(Source: G2)

Nominated in these Categories

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Best API Reference Documentation

Developer experience

Developer portals that improve on how end users experience API reference documentation.

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Best Onboarding

Developer experience

Developer portals that strike the right balance of just enough information to get an end user engaged, access, and up and running with an API product. 

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Best Community Outreach & Support

Developer experience

Developer portals with great community sections where developers can share knowledge and build connections.