##  [Canopy Docs (2023)](/nominees/2023/canopy) 

 ![](/sites/default/files/styles/nominees_image/public/2023-10/Canopy%20Servicing_0.png?itok=nUvyxjqp)

 

 

Owner

Canopy Servicing



 

 

 [ Visit the portal ](https://docs.canopyservicing.com/docs) 

 

 

## Introduction

Canopy completely rebuilt their documentation experience from the ground up in 2023. The projected consisted of merging two separate docs-related website (Learn Center and API Docs) into a single hub, while also adding 50+ new articles and 10+ "Recipes" for complex configuration examples.

## Why nominated

As a surprise to some, Canopy's documentation redesign was actually lead by Canopy's Experience Design team. The team took 2 months to conduct industry research, interview developers, build and map personas, and ultimately delivered a visually striking and incredibly intuitive interface that serves 4 separate user personas equally as well.