Canopy Docs (2023)

Owner

Canopy Servicing

Introduction

Canopy completely rebuilt their documentation experience from the ground up in 2023. The projected consisted of merging two separate docs-related website (Learn Center and API Docs) into a single hub, while also adding 50+ new articles and 10+ "Recipes" for complex configuration examples.

 

Why nominated

As a surprise to some, Canopy's documentation redesign was actually lead by Canopy's Experience Design team. The team took 2 months to conduct industry research, interview developers, build and map personas, and ultimately delivered a visually striking and incredibly intuitive interface that serves 4 separate user personas equally as well.

Nominated in these Categories

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Best Findability of Products in a Developer Portal

Developer experience

Developer portals with easy to discover tools or structures that allow for finding APIs.