Canopy Docs (2023)

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Owner

Canopy Servicing

Url
https://docs.canopyservicing.com/docs

Introduction

Canopy completely rebuilt their documentation experience from the ground up in 2023. The projected consisted of merging two separate docs-related website (Learn Center and API Docs) into a single hub, while also adding 50+ new articles and 10+ "Recipes" for complex configuration examples.

 

Why nominated

As a surprise to some, Canopy's documentation redesign was actually lead by Canopy's Experience Design team. The team took 2 months to conduct industry research, interview developers, build and map personas, and ultimately delivered a visually striking and incredibly intuitive interface that serves 4 separate user personas equally as well.

Nominated in these Categories

Best Interface Developer Portal

Best Interface Developer Portal

Business alignment

Interface portals are outward- focused (business) developer portals that have a holistic approach to simplify human-to-machine and machine-to-machine interactions between an organization and the...

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Best Findability of Products in a DevPortal

Developer experience

Devportals with easy to discover tools or structures that allow for finding APIs. 

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pencil_and_paintbrush

Best Visual Design

Developer experience

Developer portals demonstrating harmony of usability, content, and aesthetics to present APIs in a well-structured, understandable way. 

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