RingCentral Developers (2023)

Owner

RingCentral

Introduction

 

RingCentral Developers enables businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/MMS, team messaging, social channels, video, fax, AI, and more – you have the power to completely revolutionize the way your business communicates.

With RingCentral's no code, low code, and pro code approach - everyone can be a developer utilizing our prebuilt apps, taking advantage of drag and drop tooling to build your integrations, copy and paste code, or our award-winning APIs backed by SDKs in 11 languages, extensive documentation and API reference, developer forum, developer community of 80,000+, and free tier-1 developer support.

At RingCentral we don't want you to just be a developer, we want to empower you to be a game changer.

 

Why nominated

 

Best Community Outreach and Support
RingCentral's community of 80,000+ developers don't just use RingCentral's APIs, but work together and collaborate through multiple community initiatives. Our community members provide support for each other on our Developer Forum where they receive kudos and points from other members, our Game Changers program where they continue to grow and are rewarded for helping others through our different social (e.g., @ringcentraldevs) channels, via RingCentral meetups, through partner recognition programs, through third party events, and through our annual Developer Conference where we recognize the leading contributors within our community.

 

Best API Reference Documentation
RingCentral Developers offers extensive but user friendly documentation through both our Developer Guide that walks our developers through how to use each type of API along with sample code, to our API Reference that allows developers to test every API based on their environment and app permissions with real-world responses and code generation.

To continue to improve usability, we take an open approach to our Developer Guide, allowing our developers, both internally and externally, to contribute via GitHub, where submissions are reviewed by our product team and technical writers for accuracy and to ensure readability. Our guide provides not just basic overviews, but quick start guides for many of our APIs, allowing developers to dive in and build their first app with the click of a button.

Our guides also provide examples of making API calls using multiple programming languages via SDKs in 11 languages - including utilizing the most common methods of SDK installation (e.g. Packagist, npm, Maven, etc) covering C#, JavaScript, Java, PHP, Python, Ruby, and others.

Our guides take a “story” style approach, with next steps to guide developers through their journey and to highlight resources available to them such as our Developer forum or free tier-1 developer support should they have questions. Our Developer Guide pages provide a review and rating mechanism, allowing for our team to garner additional insights into what pages are helping our developers and where we need to continue to improve.

At RingCentral we consider our developer guides and documentation to be as fundamental as the APIs themselves, and our team is continuously focused on improving the developer experience to allow them to build what they want, how they want, as quickly as possible.

 

Best Onboarding
RIngCentral’s goal is to help developers get onboarded and make their first API call in 10 minutes or less. Along with our extensive Developer Guide, API Reference, and SDKs in 11 languages, RingCentral offers and intuitive one-click button to create your app along with copy and paste code to enable you to make your first API calls. These guides are designed to be customizable for developers’ unique needs, allowing them to not just understand how the API works, but use the getting started guide as a launchpad for building out their proof of concept or production grade application. Our API reference brings in Try it Now functionality along with code samples and a cURL request that updates based on the developers’ input.

We also provide extensive analytics to help developers understand how their applications are working or what errors are occurring, as well as an “auto-graduation” test that helps QA the application to ensure it is ready for production.

Finally, every step of the way developers have access to our incredible developer community, our unique Game Changers program that rewards them for learning more about RingCentral and our APIs, and free tier-1 developer support.

 

Best Community Outreach and Support
2023

Nominated in these Categories

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Best API Reference Documentation

Developer experience

Developer portals that improve on how end users experience API reference documentation.

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Best Onboarding

Developer experience

Developer portals that strike the right balance of just enough information to get an end user engaged, access, and up and running with an API product. 

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Best Community Outreach & Support

Developer experience

Developer portals with great community sections where developers can share knowledge and build connections.