ServiceChannel Developer Portal (2025)

ServiceChannel Developer Portal Home page header screenshot
Owner

ServiceChannel

NOMINEE OVERVIEW

The ServiceChannel Developer Portal is your starting point for integrating with the ServiceChannel platform—an industry leader in facility management automation. Designed for developers, integrators, and technical teams, the portal provides comprehensive tools and documentation to help you build, test, and deploy custom solutions that streamline facility operations.

Key Features:

  • Getting Started Guides: Step-by-step instructions to help you create your first work order or invoice.
  • API Basics: Learn how to authenticate, make requests, and understand the structure of ServiceChannel’s RESTful APIs.
  • Interactive API Playground: Test endpoints and explore the omnimethod API in a hands-on environment.
  • Detailed Reference Docs: Access in-depth documentation for work orders, invoices, assets, and more.
  • Use Case Guides: Fine-grained tutorials for common workflows like work order dispatching, invoicing, and submitting proposals.
  • News section where we post key product changes
  • Social media links
     

NOMINATION RATIONALE

1) BEST (API) PRODUCT MICROPORTAL INSIDE A DEVELOPER PORTAL

Vast API reference page powered by Swagger.

 

2) BEST REFERENCE DOCUMENTATION BEYOND REST APIS

  • Description of the business logic behind the APIs.
  • Authorization and authentication guides
  • Detailed description of response codes and error codes.
  • Description of API call limits (throttling)
  • Top-notch articles on webhooks for beginners and advanced users.

 

3) BEST ONBOARDING EXPERIENCE IN A DEVELOPER PORTAL

Well-crafted articles and getting-started guides to get familiar with the ServiceChannel API.

2025

Nominated in these Categories

laptop with api documentation on screen

Best (API) Product Microportal Inside a Developer Portal

Business impact

This NEW category awards product microportals that deliver a focused, high-value experience for a single API or small set of related APIs within a larger developer portal.

document and a cog wheel

Best Reference Documentation Beyond REST APIs

Developer experience

In this category, we are looking for developer portals that improve API reference documentation for a portfolio including GraphQL, asynchronous APIs, or other APIs.

signposts

Best Onboarding Experience in a Developer Portal

Developer experience

In this category, we are looking for portals that solve wicked zero-to-hero problems in outstanding ways.