Best Served Integration Solutions in a Developer Portal

Does your developer portal provide shortcuts around custom API integrations?

Sometimes a developer really needs an API to do something novel, other times they need an integration that shouldn’t be built from scratch. How does your portal prevent unnecessary busy work while also enabling solution seekers at small and medium size businesses?

Solution portals are external developer portals that broker a cooperative and competitive value exchange through interface integrations. They typically offer alternative integration solutions for the most common and or valuable use cases. They must offer an outstanding information architecture for a frictionless discovery. 

These portals exhibit your public- and/or partner APIs, however their express focus is on accelerating integration journeys for specific valuable experiences. Where possible they help choose from technology assets that provide an alternative to a fully custom API integration (e.g. SDK, app, widget, QR-code). 

In this category, we are looking to award the best patterns for how a portal can include solutions that solve the same problem in a low/no-code way.

Award Criteria

Questions to ask:

• How is the developer portal more than an API catalogue? How are you helping your customer, partner, or broader ecosystem to find the right interface for the right job?
  
   

• Do you have documentation and technology solutions that directly serve the need for lower integration costs? Are there solutions well demonstrated on your developer portal designed for people who have limited coding ability to integrate with your APIs for a specific outcome?
  
   

• How does your portal guide the user in first making a well-informed choice from among the alternative integration solutions that leverage the same API(s)? Where does this portal go the extra mile for a frictionless user experience along both the discovery and the integration journey? 
  
   

• Is your offering focussed only on software developers or are you also targeting business developers who are creating digital experiences?
  
   

• What innovative use of widgets, low-code, no-code, SDKs, and other interfaces contribute to the success of the developer portal?
  
   

• How are you leveraging your developer portal as a marketing channel to help customers and partners that are looking to solve a problem they face, to find other digital offerings from around your organisation?
  
   

• What support and troubleshooting does the portal give post-integration? What if the integration was successful but the digital experience proves too constrained for the end users, can your integration partner find their path to evolve to a more custom solution?