Best Onboarding

What does good onboarding look like?

 

Good onboarding in a developer portal gets started with transparent steps to registration and granting access that show what the APIs are about, how they work, how developers can start integrating, and where they can find additional resources. It is important to give just the right amount of information as this is the first impression your users experience.  Build confidence and inspiration with your onboarding experience.

 

Award Criteria

Questions to ask:

  • Are you using standard terminology to refer to onboarding documentation types? For example, 'Getting Started'.

  • Is this linked directly from the document homepage or product overview?

  • Is the registration process painless?

  • How do you handle agreements that need to be signed?

  • How do you reduce the friction there?

  • How many hurdles are there to getting to done? 

  • How can you attract and convert new users through your developer portal?

  • How can you make sure your customer developers can easily onboard and integrate with your APIs?

Read more about the Best Onboarding DevPortal on the Pronovix Blog.

Nominees in this Category

Natura & Co. Developer Portal home page screenshot

Natura & Co.

Natura & Co. Developer Portal (2023)

Chase Developer home page screenshot

JPMorgan Chase & Co.

Chase Developer (2023)

RingCentral Developers home page screenshot

RingCentral

RingCentral Developers (2023)

Ably home page screenshot

Ably

Ably (2023)

Mercedes-Benz / developers hone page screenshot

Mercedes-Benz AG

Mercedes-Benz / developers (2023)

FedEx Developer Portal home page screenshot

FedEx

FedEx Developer Portal (2023)

Miro Developers home page screenshot

Miro

Miro Developers (2023)

Novopayment Developer Hub home page screenshot

Novopayment

Novopayment Developer Hub (2023)

Dolby.io home page screenshot

Dolby Laboratories

Dolby.io (2023)

Mapbox

Mapbox Docs

Air France-KLM Developer Portal home page screenshot

Air France-KLM

Air France-KLM Developer Portal (2023)

Viam Documentation Developer Portal home page screenshot

Viam

Viam Documentation Developer Portal (2023)

Monite API Developer Portal home page screenshot

Monite

Monite API Developer Portal (2023)

Cloudinary Docs home page screenshot

Cloudinary

Cloudinary Docs (2023)

Payments Hub Developer Portal home page screenshot

PaymentsHub by North American Bancard

Payments Hub Developer Portal (2023)

Pipedrive Developers' Corner home page screenshot

Pipedrive

Pipedrive Developers' Corner (2023)

Anvil API Suite home page screenshot

Anvil

Anvil API Suite (2023)

Sikka ONE API Developer Portal home page

Sikka Software Corporation

Sikka ONE API Developer Portal (2023)

Deutsche Börse Group API Platform image

Deutsche Börse Group

Deutsche Börse Group API Platform (2023)